Shipping policy
Shipping Policy
Lost & Found Cookbook Club
Your first cookbook is typically shipped shortly after your subscription order is placed so you can begin enjoying the club right away.
After your initial shipment, future monthly cookbook selections are generally mailed during the week of the 12th of each month.
Monthly Shipment Cutoff
Subscriptions placed on or before the 10th of the month will generally receive that month's club shipment.
Subscriptions placed after the 10th may begin with the following month's shipment, depending on inventory availability and processing schedules.
Sending You Sunshine Encouragement Letters
Sending You Sunshine is intentionally designed to provide encouragement during the quieter weeks and months after life's major events, when support is often needed most.
Unlike many subscription services, Sending You Sunshine is not intended to be an immediate-response gift. Our mailings are thoughtfully scheduled to arrive as part of an ongoing journey of encouragement, kindness, and connection.
Mailings are generally shipped during the week of the 19th of each month.
Monthly Shipment Cutoff
Subscriptions placed on or before the 17th of the month will generally receive that month's mailing.
Subscriptions placed after the 17th will typically begin with the following month's mailing cycle.
Because Sending You Sunshine is designed as ongoing encouragement rather than an immediate response gift, customers may experience a delay between enrollment and their first mailing. This timing is intentional and is part of our mission to provide support during the quieter weeks ahead, when encouragement is often needed most.
Delivery Times
Once a package has been accepted by the United States Postal Service or another carrier, delivery times are estimates only and are not guaranteed.
Sending You Sunshine LLC is not responsible for delays caused by the postal service, weather events, holidays, customs processing, labor disruptions, or circumstances beyond our reasonable control.
Address Changes
Customers are responsible for ensuring that shipping addresses are accurate and up to date. Address changes should be submitted before the next scheduled monthly shipment date whenever possible.
Orders shipped to the address provided by the customer at the time of processing are considered fulfilled. We are not responsible for delays, non-delivery, returned mail, or misdelivery resulting from incorrect, incomplete, outdated, or inaccurate address information supplied by the purchaser or recipient.
If a package is returned due to an incorrect address provided by the purchaser, additional shipping charges may apply before the item can be resent.
International Orders
International delivery times vary by destination country and local postal services. Customs processing and local delivery delays are outside of our control and may extend delivery times.
Customers are responsible for any customs duties, taxes, fees, or import charges assessed by their country.
Questions
Questions regarding shipping may be directed to:
Sending You Sunshine LLC
P.O. Box 6161
Aurora, IL 60598
Email: SunshineofChicago@gmail.com
Phone: 630-392-1140
Website: www.sendingyousunshine.com